Slideshow background image

Delivery & Returns

At Keep the Faith London, our customer service matches our towels – yep, it’s pretty exceptional.

We offer a FREE standard shipping service on all orders in the UK, and competitively priced postage to all other locations worldwide.

Current shipping rates & timescales:

We deliver Monday through to Saturday, excluding bank holidays. Estimated delivery includes one business day processing time. Orders received after 2pm will be processed the following business day.

For your security, orders over £150.00 may require a signature on delivery. Although we work to ensure your order is delivered within the specified timescales, during busy periods (including sale periods) deliveries may take a little longer.

We cannot accept responsibility for late deliveries due to circumstances outside of our control.

Destination Method Price Estimated Timescale

UK Standard Free 3-5 DAYS (Mon-Sat)

Northern Ireland, Channel Islands, Scottish Highlands & Isle of Man Standard Free 3-6
DAYS (Mon-Sat)

UK Express Excludes N.I £6.95 NEXT WORKING DAY (Place order before 2.00 p.m. Mon-Fri for next day delivery).

Éire (under 2KG) Standard £4.00 4-5 working days

Europe (under 2Kg) Standard £10 Varied

World Zone 1 Standard £15 Varied

World Zone 2 Standard £19 Varied

please email if you have any questions about shipping.


If you are not completely happy with your towel upon receipt and would like to return it then email

All returns must be in their original packaging and unused.