At Keep the Faith London, our customer service matches our towels – yep, it’s pretty exceptional.

We offer a FREE standard shipping service on all orders in the UK, and competitively priced postage to all other locations worldwide.


Current shipping rates & timescales:

We deliver Monday through to Saturday, excluding bank holidays. Estimated delivery includes one business day processing time. Orders received after 2pm will be processed the following business day.

For your security, orders over £150.00 may require a signature on delivery. Although we work to ensure your order is delivered within the specified timescales, during busy periods (including sale periods) deliveries may take a little longer.

We cannot accept responsibility for late deliveries due to circumstances outside of our control.


Destination

Method

Price

Estimated Timescale

UK

Standard

Free

3-5 DAYS (Mon-Sat)

Northern Ireland, Channel Islands, Scottish Highlands & Isle of Man

Standard

Free

3-6 DAYS (Mon-Sat)

UK

Express Excludes N.I.

£6.95

NEXT WORKING DAY (Place order before 2.00 p.m. Mon-Fri for next day delivery).

Éire (under 2KG)

Standard

£4.00

4-5 working days

Europe (under 2Kg)

World Zone 1

World Zone 2

Standard

Standard

Standard

£10.00

£15.00

£19.00

Varied

Varied

Varied


Estimated delivery time includes the processing time plus the expected shipping time.​

Business hours are Monday–Friday, excluding bank holidays. We delivery Monday – Saturday excluding bank holidays.​

Orders received after 2.00 p.m. will be processed the following business day.​

Occasionally, during holiday rush and peak selling periods, there may be a slight delay in shipping times.​

For your security, orders over £150.00 - may be shipped requiring a signature.

Although we work to ensure your order is delivered within the specified time frames, during busy periods (including sales periods) deliveries may take a little longer. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside of our control.

UK

This zone comprises of England, Scotland, Wales and Northern Ireland.

Europe

This zone comprises the following countries:

Albania

Denmark (EU)

Kyrgyzstan

Russia

Andorra

Estonia (EU)

Latvia (EU)

San Marino

Armenia

Faroe Islands

Liechtenstein

Serbia

Austria (EU)

Finland (EU)

Lithuania (EU)

Slovakia (EU)

Azerbaijan

France (EU)

Luxembourg (EU)

Slovenia (EU)

Azores (EU)

Georgia

Macedonia

Spain (EU)

Balearic Islands (EU)

Germany (EU)

Madeira (EU)

Sweden (EU)

Belarus

Gibraltar (EU)

Malta (EU)

Switzerland

Belgium (EU)

Greece (EU)

Moldova

Tajikistan

Bosnia Herzegovina

Greenland

Monaco (EU)

Turkey

Bulgaria (EU)

Hungary (EU)

Montenegro

Turkmenistan

Canary Islands

Iceland

Netherlands (EU)

Ukraine

Corsica (EU)

Irish Republic (EU)

Norway

Uzbekistan

Croatia (EU)

Italy (EU)

Poland (EU)

Vatican City State

Cyprus (EU)

Kazakhstan

Portugal (EU)

Czech Republic (EU)

Kosovo

Romania (EU)

World Zone 1

Covers all countries, not defined as being in Europe or World Zone 2.

World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.

World Zone 2

This zone covers the following territories:

Australia

Belau

British Indian Ocean Territory

Christmas Island (Indian Ocean)

Christmas Island (Pacific Ocean)

Cocos Islands

Cook Island

Coral Sea Island

Fiji

French Polynesia

French South Antarctic Territory

Keeling

Kiribati

Macao

Nauru Island

New Caledonia

New Zealand

New Zealand Antarctic Territory

Niue Island

Norfolk Island

Norwegian Antarctic Territory

Papua New Guinea

People's Democratic Republic of Laos

Pitcairn Island

Republic of Singapore

Solomon Islands

Tahiti

Tokelau Islands

Tonga

Tuvalu

US Samoa

Western Samoa