At Keep the Faith London, our customer service matches our towels – yep, it’s pretty exceptional.
We offer a FREE standard shipping service on all orders in the UK, and competitively priced postage to all other locations worldwide.
Current shipping rates & timescales:
We deliver Monday through to Saturday, excluding bank holidays. Estimated delivery includes one business day processing time. Orders received after 2pm will be processed the following business day.
For your security, orders over £150.00 may require a signature on delivery. Although we work to ensure your order is delivered within the specified timescales, during busy periods (including sale periods) deliveries may take a little longer.
We cannot accept responsibility for late deliveries due to circumstances outside of our control.
Destination
Method
Price
Estimated Timescale
UK
Standard
Free
3-5 DAYS (Mon-Sat)
Northern Ireland, Channel Islands, Scottish Highlands & Isle of Man
Standard
Free
3-6 DAYS (Mon-Sat)
UK
Express Excludes N.I.
£6.95
NEXT WORKING DAY (Place order before 2.00 p.m. Mon-Fri for next day delivery).
Éire (under 2KG)
Standard
£4.00
4-5 working days
Europe (under 2Kg)
World Zone 1
World Zone 2
Standard
Standard
Standard
£10.00
£15.00
£19.00
Varied
Varied
Varied
Estimated delivery time includes the processing time plus the expected shipping time.
Business hours are Monday–Friday, excluding bank holidays. We delivery Monday – Saturday excluding bank holidays.
Orders received after 2.00 p.m. will be processed the following business day.
Occasionally, during holiday rush and peak selling periods, there may be a slight delay in shipping times.
For your security, orders over £150.00 - may be shipped requiring a signature.
Although we work to ensure your order is delivered within the specified time frames, during busy periods (including sales periods) deliveries may take a little longer. We cannot accept responsibility for late deliveries due to unforeseen circumstances outside of our control.
UK
This zone comprises of England, Scotland, Wales and Northern Ireland.
Europe
This zone comprises the following countries:
Albania
Denmark (EU)
Kyrgyzstan
Russia
Andorra
Estonia (EU)
Latvia (EU)
San Marino
Armenia
Faroe Islands
Liechtenstein
Serbia
Austria (EU)
Finland (EU)
Lithuania (EU)
Slovakia (EU)
Azerbaijan
France (EU)
Luxembourg (EU)
Slovenia (EU)
Azores (EU)
Georgia
Macedonia
Spain (EU)
Balearic Islands (EU)
Germany (EU)
Madeira (EU)
Sweden (EU)
Belarus
Gibraltar (EU)
Malta (EU)
Switzerland
Belgium (EU)
Greece (EU)
Moldova
Tajikistan
Bosnia Herzegovina
Greenland
Monaco (EU)
Turkey
Bulgaria (EU)
Hungary (EU)
Montenegro
Turkmenistan
Canary Islands
Iceland
Netherlands (EU)
Ukraine
Corsica (EU)
Irish Republic (EU)
Norway
Uzbekistan
Croatia (EU)
Italy (EU)
Poland (EU)
Vatican City State
Cyprus (EU)
Kazakhstan
Portugal (EU)
Czech Republic (EU)
Kosovo
Romania (EU)
World Zone 1
Covers all countries, not defined as being in Europe or World Zone 2.
World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia.
World Zone 2
This zone covers the following territories:
Australia
Belau
British Indian Ocean Territory
Christmas Island (Indian Ocean)
Christmas Island (Pacific Ocean)
Cocos Islands
Cook Island
Coral Sea Island
Fiji
French Polynesia
French South Antarctic Territory
Keeling
Kiribati
Macao
Nauru Island
New Caledonia
New Zealand
New Zealand Antarctic Territory
Niue Island
Norfolk Island
Norwegian Antarctic Territory
Papua New Guinea
People's Democratic Republic of Laos
Pitcairn Island
Republic of Singapore
Solomon Islands
Tahiti
Tokelau Islands
Tonga
Tuvalu
US Samoa
Western Samoa
